11th September 2007
Lincoln is one of the most improved universities in the country
The University of Lincoln has one of the largest rises in student satisfaction of any university in the country according to the National Student Survey.
The University’s overall satisfaction score increased from 3.6 to 3.9 on a five point scale which has significantly moved the University up the rankings.
There was an increase in satisfaction in every single one of the 22 questions answered by students at the University of Lincoln – marking an improvement in all areas, from assessment and feedback to learning resources.
“Although we are not resting on our laurels, this is a very pleasing achievement,” said the University’s Pro Vice Chancellor for Research and Academic Affairs, Professor Mike Saks.
“It shows how far we have come as a University in terms of our national standing and the quality of the service we offer to our students.
“Achieving this result has been a team effort. Although the focus is on teaching and learning, the survey takes account of the whole student environment and experience.
“After analysing our performance last year, action plans were put in place by faculties and service departments and these have had a very positive effect. We have worked together to make a real difference in what has been a period of great transformation for the University.
Mike Saks added that the Students’ Union deserved a special mention for their work in facilitating the improvements that had taken place over the last year. Working closely with the Students’ Union also helped to achieve a very high survey response rate of 66 per cent.
“Whilst this is a good news story for us, we will make sure that – working with staff and students across the University – we keep focused on continually enhancing our programmes and student satisfaction.”
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Notes to Editors:
1. The National Student Survey is an optional survey in which students are asked 22 questions on a variety of subjects including quality of teaching, assessment and feedback, academic support, organisation and management, learning resources and personal development, as well as overall satisfaction.
2. The university’s overall satisfaction score increased from 3.6 to 3.9 on a five point scale, with an increase in satisfaction in every one of the 22 questions answered by students, which has significantly moved the University up the rankings.