Pre-departure and Arrivals Guide

Arrivals Guide Page Main Image

Life in Lincoln

We cannot wait to welcome you to our student community and for you to experience what makes Lincoln a special place to live and learn.

To help you plan your journey to the UK and to prepare for your studies at the University of Lincoln, this webpage is packed full of information and advice. We have also included top tips from current and former students on exploring the city of Lincoln and what to expect in your first few weeks.

Covid-19 and Travelling to the UK

Prior to travelling to the UK, you must carefully check the UK Government website to find out more information regarding Covid-19, and the rules and regulations that passengers may need to follow.

What to Bring With You

As part of your preparations for travelling to the UK, you will need to think carefully about what to pack in your suitcase and what to bring with you.

It is also important to think about what is necessary, as the space in your suitcase will be limited and it may be easier to buy items such as toiletries and cooking equipment when you arrive in Lincoln.

As part of your hand luggage, it is important that you include essential documents which you maybe asked to provide at the border when you arrive in the UK. These include:

  • Your offer letter from the University of Lincoln
  • Your Confirmation of Acceptance for Studies (CAS) statement from the University of Lincoln
  • The letter you received when your visa was issued by UKVI
  • Your original academic and English language qualification certificates. Please ensure you also bring with you a certified translation if the original documents are not in English
  • Tuberculosis (TB) test certificate or other medical certificates (where applicable)
  • Proof of any advance fees you have paid to the University of Lincoln, any sponsorship letters and financial proof of being able to support yourself
  • Your birth certificate and marriage certificate (where applicable)
  • Proof of address in your home country and your accommodation in Lincoln

There are certain goods that passengers are not allowed to bring into the UK. Detailed information regarding what you can and cannot bring to the UK can be found on the UK Government website.

Arriving in the UK and Travelling to Lincoln

When you arrive in the UK, you will need to show your identity document (such as a passport) and any additional documentation that is requested at border control. After you have passed through border control and collected your luggage, you will need to travel to your accommodation in Lincoln. Please visit our travelling to Lincoln page for more information regarding travelling by train, rail and taxi. The page also contains a range of maps to help you navigate around campus, find your accommodation and explore the city of Lincoln.

Visit Our Online Orientation Hub

The University of Lincoln has created the Online Orientation Hub, a dedicated webpage with all the information you will need to prepare you for starting at the University of Lincoln, including lots of content created by students, giving their tips and advice on how to navigate university life.

Find Out More

Your First Few Weeks in Lincoln

Lincoln is a great place to live and study and we cannot wait for you to explore your new home. To help you prepare, Cherylee shares her top tips in the video below on how to settle into university life. From finding out where to buy groceries to registering with a GP, there are lots of important things you will need to do in the first few weeks of arriving in Lincoln. Find out more below.

We have provided some general guidance below to help you with opening a bank account in the UK. It is advisable to check in your home country whether your current bank card can be used in the UK, or whether you can apply for a card that can be used while you are waiting to open a new UK bank account. 

How to Apply for a UK Bank Account

The documents you need to open a bank account may vary depending on which bank you decide to open an account with, however usually you will be expected to provide:

  • your passport
  • your visa (if relevant)
  • proof of address in the UK and in your home country
  • bank letter from the University of Lincoln confirming you are a student

How to get a Bank Letter

To request a bank letter, please email  Please include the name of the Bank you would like the letter for, and also confirm your term-time  and home addresses. A Student Support Officer will respond to your request and will let you know when it will be ready for you

Banks in Lincoln         

There are a variety of banks in the UK to choose from, each offering a range of services. Before you apply for a bank account use the internet to check:

  • which UK banks have branches in Lincoln
  • which bank account will be most suitable for you
  • which banks can produce statements in the format required by the Home Office – not all banks do this and you will need these if you plan to extend your visa. If you need advice regarding bank statements that are required when extending your visa contact the International Advice team in the Student Support Centre

Banking Terminology

Here are a few banking terms and their definitions to help you:

  • ID – Identity
  • Cash Card – allows you to access your money 24 hours a day using a cashpoint
  • Debit Card – allows you to withdraw cash from your account as well as use your card to pay in shops, restaurants and online
  • Standing Order – an instruction by a bank’s customer to the bank, to pay an amount of money regularly to another account (for example, you may be asked to set up a standing order to pay your rent)
  • Direct Debit – a payment arranged by the organisation which leaves the account with the express agreement of the account holder
  • Automated Credit Transfer – a direct payment into your bank account, instead of by cash or cheque
  • Overdraft – an agreed extension of credit when your account reaches zero


You must collect your Biometric Residence Permit (BRP) from the Post Office you selected on your visa application form. If you do not collect your BRP you may have to pay a fine and/or your visa may be cancelled. Your letter from the Home Office should tell you when your BRP will be ready for collection. 

You should collect your BRP:

  • before your vignette expires or
  • within 10 days of arriving in the UK

whichever is later.

Go to the Post Office website and enter the postcode. You do not have to make an appointment to collect your BRP. If you arrive at the University in September there will be student ambassadors who can guide you to the Post Office in Lincoln.

For more information, including a list of the documents you will need to take when collecting your BRP from the post office, visit the website.

If you have a question about the BRP or any other immigration issues, contact the International Advice Team (The International Advice Team are based in the Student Support Centre). 

Useful information

BRP collection: Please see here for a map on how students can find the Post Office.

Please note that students who are required to self-isolate following travel must complete this period before collecting their BRP card. The Post Office are keeping BRP cards for longer to allow students to complete their self-isolation first. If your BRP card is not at the Post Office, please do not worry. You can email who will be able to help you.

Before you can access your University of Lincoln timetable and attend classes, you must have successfully completed the enrolment process. Students must complete all stages of the enrolment process before they are officially registered as a University of Lincoln student.

The University of Lincoln is proud of its vibrant and diverse multicultural community and recognises the importance that faith, belief, values and spirituality play in the lives of many people.

Through our Multi-Faith Chaplaincy Service, we offer pastoral care, a confidential listening ear and spiritual support to anyone in our University community, no matter whether you consider yourself religious or not.

As well as our regular Chaplaincy-led events, there are a number of Students’ Union faith societies you can join, giving you many opportunities to practise your faith, meet others and socialise.

The city of Lincoln is home to a wide range of faith communities and places of worship. To find out more, please visit our Multi-Faith Chaplaincy Service website.

Lincoln is home to a great range of supermarkets and convenience stores, a number of which sell foods and ingredients from around the world. The University’s Multi-Faith Chaplaincy Service has created a brochure to help students to find out more about ethnic food and convenience stores nearby campus.

Visit our Student Life website for top tips and advice from current and former students on grocery shopping in Lincoln.

Registering with the Police

Who is required to register with the police?

The condition to register with the police is given to people of certain nationalities, who come to the UK for more than six months. To find out if you should register with the police, check the list of countries whose nationals need to register in Appendix 2 of the Immigration Rules.

If you have the police registration condition printed in your passport but your nationality is not listed this might be an error by the Home Office staff who issued your visa. If you have any questions, we recommend you contact our dedicated International Advice team:

If you are required to register with the police, you must do so within 7 days of your arrival in the UK.

Required documents for registration

To find out how to register with the police and which documents you will need, we recommend you visit the website.

Remember, you need to collect your Biometric Residence Permit (BRP) first, then register with the police. The police cannot register you without your BRP card.

If you fail to register with the police, or to tell them about any changes, the Home Office can refuse future immigration applications, or remove you from the UK. You might be barred from returning to the UK for a certain period.

How to register with the Police

You will need to complete an online form and book an appointment. You will then need to attend the police station on the day of your appointment. The address is:

Ambulance Fire & Police Station
South Park
LN5 8EL       

The police station is within walking distance of the University and the International Advice team can provide walking directions if needed. 

Keep your information up-to-date

If any of the information you have provided to the police changes during your time in the UK you must tell the police within 7 days. You will need to take proof of the change. There should be no charge for these updates.

If you lose your police registration certificate you must report it as soon as possible and get a replacement which you will be charged for.

If you have any problems registering with the police, contact the International Advice team for advice.

Useful information

Police registration: Please see here to view a guide on how to complete the online process and a map to find the police station.

BRP collection: Please see here for a map on how students can find the Post Office.

Please note that any student who needs to self-isolate following travel should complete this period before attending to these.

After arriving in the UK, you should register with a local doctor (known as a 'GP' or General Practitioner) as soon as possible.

Students have a choice of several different GP surgeries within Lincoln city centre, however many students choose to register with the our on-campus Health Centre.

When registering with a GP surgery, you will need to take the following documents with you:

  • Personal Identification (passport)
  • Immigration documents
  • Proof of address with your name and term-time address on it (a household bill or tenancy agreement)
  • Medical card (if you have one)
  • List of current medications
  • A Confirmation of Study Letter (if you are registering with an off-campus doctor)

GP surgeries with online registration may ask you to produce these documents before they can complete your registration.

After registering, you may be asked to see a doctor or nurse practitioner straight away. This is an initial health check and a chance for you to meet your GP or Nurse Practitioner. This is a good time to discuss any medical conditions you have or any current medication you are taking. 

Further information regarding accessing health care services as an international student can be found by visiting the UK Council for International Student Affairs (UKCISA) website.

The Immigration Health Surcharge

Individuals who hold a visa may be required to pay the Immigration Health Surcharge (IHS) in order to be eligible to access healthcare in the UK. This is done as part of the visa application form. If you are unsure if you are eligible for healthcare in the UK, we recommend you contact the University’s International Advice team.

Dental Care (Teeth)

Once you have registered with a GP you can also register with an NHS dentist. Further information regarding accessing dental care as an international student can be found by visiting the UK Council for International Student Affairs (UKCISA) website.

Optical Care (Eyes) 

In the UK, eye care is provided by opticians. To purchase spectacles or contact lenses you will need a British prescription, which you get from the optician following a sight test. Sight tests can be arranged by contacting the optician directly. The cost of frames, lenses and contact lenses varies. Visit the UKCISA website for information about eye tests and eye care provided in the UK. 

Health Care Mobile App

You may find it helpful to download the ‘ESC (Expert Self Care) Student’ health app to your mobile. This app has developed by medical doctors, together with students. You can find answers to questions about:

  • Emergencies – learning the truth about life-threatening illnesses and how to give basic first aid
  • General ill health – how to deal with sleep problems, feeling stressed, and constant fatigue
  • Mental health – finding out what to do when feeling low or anxious, self-harming or worried about drinking too much alcohol
  • Common ailments – headaches, finding out how to treat spots, and managing common aches and pains
  • Navigating health services – what to do next and when to see a pharmacist, nurse or doctor.
Advisors in the Student Support Centre

Student Support

At the University of Lincoln, we aim to provide a friendly, welcoming, and close-knit academic community for all of our students and staf. We are here to support you on your journey and to help you make the most of your time with us.

Find out More

Contact Us

Our dedicated International Enquiries team is here to help you answer any questions you may have about studying at the University of Lincoln:

Email: or use our online enquiry form.

Tel: +44 (0)1522 308 108

WhatsApp: +44 7868 089 210


For international admissions queries or to check the status of your application, please call +44 (0)1522 886 677