Support for Students
At the University of Lincoln, we aim to provide a friendly, welcoming, and close-knit academic community for all of our students and staff. As part of this commitment, we've joined the UK University Mental Health Charter Programme to make sure we are always working to provide you with the best service possible.
We offer a range of help and support for both personal and academic matters to help you settle in and make the most of your time at Lincoln. When you start your academic journey with us, you will be assigned a Personal Tutor who will provide bespoke academic guidance and support. They can also signpost you to other specialist support services for pastoral care or careers guidance via our Student Support Centre and Careers and Employability Team. This team is also here to support with safeguarding issues, and further information about this can be found further below.
For academic assistance with writing, referencing or research, you can take advantage of the breadth of resources available within our Great Central Warehouse Library - open 24/7 during key times throughout the academic year. Students with a disability or learning difference can also access expert, personalised support through the Student Wellbeing Team, who work closely with our teaching staff.
Our Student Support Centre is situated at the heart of our Brayford Pool Campus and is the first port of call for helping you to find the support you may need. Our specialist teams offer free, impartial, and confidential advice and information on an array of topics - from fees, funding, and making payments, to housing, visas, and legal issues.
For students living in University-owned and managed accommodation, our Residence Life Team can connect you with support networks as well as the social side of student life.
In addition to the range of specialist support available, when you join the University, you automatically become a member of Lincoln’s Students’ Union. Whether you are a new arrival or a returning student, Lincoln SU is on hand to help you and can offer a separate range of support services, including an independent Advice Centre.
You can use this page to explore the wealth of student welfare resources available at Lincoln.
Key Support Services
Academic Support
There is a wide range of academic support available to you at Lincoln. When you join Lincoln, you will be assigned a Personal Tutor who will be there to guide you and help you on your academic journey. You can also receive practical assistance with academic reading, writing, and referencing by booking a drop-in, workshop or 1-2-1 appointments. To enhance your learning environment, the University's Great Central Warehouse Library is open 24/7 at key times during the academic year and our expert, friendly staff are available to help you navigate resources.
View Academic Support Services
Health and Wellbeing Support
Your health and wellbeing is of the utmost importance to us. Our Student Wellbeing Centre gives you access to trained wellbeing advisors, mental health advisors, and counsellors who are able to provide advice and guidance in relation to disability, medical conditions, learning differences, and mental health. The Centre also has a range of self-help resources available to all students, which include a variety of topical podcasts and video guides that you can conveniently access whenever or wherever you would like. We are also a proud member of University Mental Health Charter Programme.
View Health and Wellbeing Services
Keeping Students Safe
We are committed to the safeguarding of young people and vulnerable adults. This care applies to all enrolled students and extends to apprentices both in and out of their workplace, students who are on placements and visits away, and visitors. The University of Lincoln also upholds the government-led legislation, Prevent, which aims to safeguard vulnerable people from being drawn into terrorism.
Our fully trained Safeguarding Team can be contacted confidentially by anyone in the University if they have questions or concerns around the safeguarding and wellbeing of students.
You can find out more using the button below.
Students' Union
The University of Lincoln Students' Union is an independent, student-led organisation run on behalf of all our students. There are many ways for you to get involved and develop your skills with volunteering and other employability opportunities. You can access a wealth of many other services such as the SU Advice Centre.
The SU also runs a number of events and activities throughout the year, and students can join up and take part in a range of academic and sports societies.
Residence Life Team
Our Residence Life Team support students living in University owned and managed accommodation. Students living in this accommodation can contact the Residence Life Team outside of normal University hours to receive support and advice about any issues that may arise.
As well as being a friendly face and point of contact, the Team offers a programme of events and activities to help you make new friends and keep in contact with other students.
Student Wellbeing Podcasts and Videos
We have produced a number of podcasts to help our students. These are short and easy to follow guides on a variety of topics including assertiveness, exam stress, presentations, procrastination, and getting organised.
Also available is a series of video guides that offer useful advice and tips on how best to adjust to student life, all of which can be viewed in the comfort of your own home at a time that suits you.
Contact the Student Support Centre
The Student Support Centre is located on the ground floor of the Minerva Building.
Opening times:
Mondays, Tuesdays and Thursdays: 8:30am - 5:00pm
Wednesdays: 9:30am - 5:00pm
Fridays: 8:30am - 4:30pm
Tel: +44 (0) 1522 837080
Email: studentsupport@lincoln.ac.uk