Supply Chain is at the heart of every business – it is a system of organisations, people, activities, information, and resources involved in moving products or services from supplier to customer. It may include the transformation of natural resources, raw materials and components into a finished product.
Effective and dynamic supply chains are particularly important in fast moving consumer goods (FMCG) sectors, for example food and drink, retail, or consumables, where products have one or more of the following characteristics: high volume, fast turnover, and frequently purchased. FMCG have a short shelf life, either as a result of high consumer demand or because the product deteriorates rapidly. In contrast, durable goods or major appliances such as kitchen appliances are generally replaced over a period of several years. Supply chain functions include procurement, forecasting, planning manufacture, customer service, and logistics.
FMCG Supply Chain Practitioners work in one or more supply chain functions. Typical duties could include forecasting customer demand as a Junior Demand Planner, liaising with the factories schedule production as a Junior Supply Planner, processing orders as a Customer Service Operative, and working with hauliers and Distribution Centres as an Assistant Transport Planner. They have a comprehensive understanding of the entire supply chain, are responsible for their impact on each function and strive to deliver the best value for their business and customer.
Due to the high number of interactions both within and outside of the business, they need strong relationship building, influencing, stakeholder management and communication skills alongside sound analytical, information technology and numeracy skills, with an ability to work in a fast paced environment with frequently changing requirements. FMCG Supply Chain Practitioners may progress to management or specialist roles.
Principles of Regulation and Business Processes in FMCG Supply Chain
Principles of Customer Service in FMCG Supply Chain Practice
Principles of Planning and Procurement in FMCG Supply Chain Practice
Organise the Provision of Products or Services in FMCG Supply Chain Practice
Control Risk in FMCG Supply Chain Practice
Resolve Problems in FMCG Supply Chain Practice
Use Management Systems and Analyse Data in FMCG Supply Chain Practice
Improve Operational Performance in FMCG Supply Chain Practice
Develop and Maintain Professional Relationships in FMCG Supply Chain Practice
Promote and Maintain Health and Safety Standards in FMCG Supply Chain Practice
Apprenticeship End Point Assessment