Introduction to the Apprenticeship
The Quality Practitioner role forms a key foundation for a business. In their daily work, an employee in this occupation interacts with a variety of departments within the organisation (engineering, supply chain/procurement, manufacturing, and service delivery departments) and external organisations, such as customers, suppliers, and certification bodies when required. They are advocates for implementing quality practice and governance.
Typically, they are involved in internal meetings to review quality performance, such as gathering and analysing quality performance data, inspection or audit findings, carrying out audits or inspections, stakeholder visits, and interacting with people from other functions to plan the quality delivery system for their area of responsibility. Quality Practitioners also support and develop people within and outside the Quality Function.
For more information about the Level 4 Quality Practitioner standard, please visit:
The broad purpose of the occupation is to deploy effective Quality Practices in their responsible area to ensure organisations fulfil the contractual and regulatory requirements of their customers and other stakeholders.
This includes four main elements:
- Quality Planning (planning a delivery system for reliable outputs, such as implementing Quality Management Plans)
- Quality Assurance (providing confidence to stakeholders that Quality standards are maintained, such as conducting audits)
- Quality Control (verifying a product or service is meeting agreed specifications, such as carrying out inspections)
- Continuous Improvement (preventing recurrence of poor quality through analysis and addressing the root cause of poor quality, such as conducting investigations).
Apprenticeship End Point assessment
All apprentices must spend a minimum of 12 months on-programme (before the gateway) working towards the occupational standard, and should meet the off the job requirements for an apprenticeship.
The EPA period should only start once the employer is satisfied that the apprentice is deemed to be consistently working at or above the level set out in the occupational standard. Apprentices without English and mathematics at level 2 must achieve level 2 prior to taking their EPA. The EPA must be completed within an EPA period lasting typically 6 months, The EPA consists of 2 discrete assessment methods.
- Work based project with presentation and questions and answers
- Professional discussion underpinned by a portfolio of evidence
For more information about the End Point Assessment Process, please visit: https://www.instituteforapprenticeships.org/media/4478/st0853_quality-practitioner_l4_epa-for-publication_13082020.pdf
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