The Student Support Centre
The Student Support Centre, located in the Minerva Building, is where you can find out how to access support services across the University of Lincoln. The Student Support team is here to ensure that you can access all of our services and information. Our friendly and helpful staff can help with a wide range of queries from council tax exemption letters, enrolment cards, general advice and information, and directions around the campus.
The Advice Service is also based in the Student Support Centre and is a free, confidential and impartial service available to all students. Our team can advise you of your rights and responsibilities across a wide range of subjects, such as accommodation issues, money or debt, all areas of student funding, employment, welfare benefits, legal issues, and immigration.
The Student Wellbeing Team
If you have a disability, a medical condition, a learning difference, or mental health problem, the Student Wellbeing Team are here for you. Located in the Student Wellbeing Centre on the Brayford Pool Campus, the team offers support and advice with any issues or challenges you may face during your studies. A team of Wellbeing Advisors, Mental Health Advisors and Counsellors provide advice and guidance on how to make the most of your time at university.
Drop-in services are available for students who need to discuss a personal problem or receive one-to-one advice. Drop-in sessions are available for all University of Lincoln support services. They run Monday to Friday 12 noon to 2pm and also Thursday from 5pm to 7pm (term-time only). Please note the drop-in sessions operate on a first-come, first-served basis. During Welcome Week and for a few weeks after, extended drop-in services will run.
All students of the Lincoln Medical School are allocated a personal tutor. Your personal tutor is trained to support all aspects of your student journey and aims to help you reach your full potential and to encourage you develop professionally and personally as a medical student, preparing you to become a future doctor.
You will be allocated to a personal tutor for the whole of your course and you are expected to meet with them at set times throughout your studies to review and reflect on your progress and to set developmental goals. You will be expected to keep an Early Years Personal Tutor and Reflection portfolio which you will receive during the introduction to personal tutoring and development session that is timetabled as part of your induction.
Your personal tutor can:
The University of Nottingham MedSoc support, and the University of Nottingham School of Medicine run a Peer Mentoring programme for all first year medical students to help their transition into higher education. It involves near-peer students supporting students as they enter and progress through their first year at Medical School. Peer Mentors are experienced students further on in their education (a year or more above) who have received additional training to enable them to help, guide, and signpost students to a variety of useful resources.
This year, Lincoln medical students will be assigned a Nottingham based Virtual Peer Mentor to support them during the transition phase into Medical School. The Virtual Peer Mentors are experienced having already been peer mentors for a year.
The universities are is strongly committed to equality of opportunity in their provision for all students. They are committed to providing on-going support with the focus on providing accessible services and supporting students in completing their courses to their potential. Full information on the range of support and services available for students is available at https://studentservices.lincoln.ac.uk for Lincoln Medical School students.
Disclosure and Confidentiality
It is your responsibility to ensure that we are aware of your situation. You can alert us to your condition by:
Early disclosure to us is essential to ensure the timely provision of appropriate support services and reasonable adjustments.
The information you give will be processed and held in the University administration systems and used for the administration of your academic related support and any other legitimate University purpose. In doing so, the University will observe at all times the data protection principles embodied in the Data Protection Act 1998.
The University of Nottingham Disclosure and Confidentiality Policy can be found here:
Academic Support (AS) and Disability Support (DS)
The Student Wellbeing Team can offer support and guidance on academic support and disability support via a team of trained advisors and assessors. They are located in the Marina Building on the Brayford Pool Campus and can be contacted on 01522886400 or firstname.lastname@example.org.
The Student Wellbeing Team can assist with queries regarding:
University of Lincoln Assessment Centre
The University of Lincoln Assessment Centre (ULAC) can provide a needs assessment to identify any support you may require in your studies. This service can be accessed via the ULAC webpage: https://ulac.blogs.lincoln.ac.uk/