The Student Support Centre

Hopefully your time at university will be fun and fulfilling, but we're here to help if you need a little extra support.

The Student Support Centre, located on the ground floor of the University’s Minerva Building (previously the Main Admin Building), is a one stop shop for students to gain access to all of our services and locate other academic and professional support across the University.

Our dedicated and professional team is available to help with student enquiries regarding University systems and procedures, funding, fees and payments, housing, personal support and general advice and information. They can provide practical help, advice and support, resolve issues and concerns, and make referrals to specialist staff if necessary.

What services do we offer?

The following specialist teams are based within the Student Support Centre:

  • The Student Support Team - The Student Support Team is here to ensure that you can access all of our services and information. They are the first people you will meet when you go into the Student Support Centre and our friendly and helpful staff can help you with a range of queries.
  • The Advice Service - The Advice Service is a free, confidential and impartial service available to all students and prospective students of the University. Advisers are NASMA (National Association of Student Money Advisers) accredited and maintain professional memberships.
  • The Student Funding Team - The Student Funding Team is here to provide students with a friendly and responsive service on all aspects of student funding, including student loans/grants/bursaries – full & part-time students, US/Canadian loans, funding for student parents, NHS funding, compelling personal reasons, hardship funds, and more. The Student Funding Team also includes the Outreach Team who provide advice, guidance and information to prospective students and their families on all areas of students funding, by telephone, email and at open days.

Contact the Student Support Centre

The Student Support Centre is located on the ground floor of the Minerva Building (Main Administration Building).

Opening times:

Mondays, Tuesdays and Thursdays: 8.30am to 5pm

Wednesdays: 9.30am to 5pm

Fridays: 8.30am to 4.30pm

Telephone: +44 (0) 1522 837080