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House Hunting Guide - Problem Solving

Along with the advice and information supplied by the Accommodation Service, on selecting property, we would also like to help prepare you for any problems, which may occur during your tenancy.

However, we are well aware that most students have a problem free period of occupancy, but please consider the points below which may be of use in future.

Gas safety     ^top

All rented property or rooms should, by law, have a current CORGI safety certificate, (Confederation Of Registered Gas Installers). This test is intended to certify that the gas supply to the property is safe and that there is adequate ventilation, in areas where gas appliances are sited.

Points to note:

  • You should ask to see a valid certificate of gas safety before you sign a contract and a renewal certificate if the old one has expired before you move in.

  • All properties listed with the University of Lincolnshire and Humberside have had a current certificate checked before being included on any register.

  • If you are concerned about any gas appliance advise, your landlord immediately.

  • If you smell gas or suspect a leak call British Gas first! www.britishgas.co.uk

Security     ^top

Because you are a student, you are not entitled to any higher security than any other sort of householder and as with any property your own security can be enhanced by your own vigilance. Too often students report theft or damage where there has been no evidence of forced entry or damage to any part of the property.

Many landlords provide as standard, locks to room and burglar alarms, which is about as good as you can get. Student insurers like: Endsleigh insurance and campus insurance,offer student specific insurance policies.

Points to note:

  • Make sure all doors are locked and windows are closed, locked if possible, whenever the property is left vacant. Even, if you are just popping out to the shops.

  • Consider leaving lights on while you are away from the property (timer devices are not too expensive and can be set to turn on and off at various times).

  • If your room has a door lock fitted use it while you are away from the property.

  • If you are going away for a long period advise the landlord, security checks may be able to be arranged, but don't forget that the landlord cannot watch the premises 24 hours a day.

  • Make sure you have a student, type possessions insurance.

Fire     ^top

Fire safety is split into 3 categories and then the specific provision for any property is dependant on the type of letting, which is in force at the premises.

Fire Protection: Protection from fire is provided by the materials used on doors and materials within a property and usually fitted as standard to property, which is considered as multiple let or declared as a House in Multiple Occupation (HIMO). This would usually consist of fire doors being fitted to doorways, which open onto the access route of the property (i.e.. hallways landings staircases and corridors). Also much of the construction of walls and ceilings will have been designed to reduce the risk of fire spreading.

You as a tenant should also find that any soft furnishings will be fire resistant and these will include, mattresses, curtains, chairs and settees.

Fire/Smoke Detection: All student property should have some form of Fire/Smoke Detection as a matter of good practice and you as a potential tenant should insist that a minimum provision is made within your or any property that you may consider letting.

Again as with Fire Protection, the mandatory provision can vary depending on the type of letting in force at the property and is governed by a properties HIMO status.

A brief guide is as follows:

  • All houses and flats should have at least a single point battery operated smoke detector sited in the hallway or landing area and preferably two, one at each point.

  • 2 storey properties (i.e. ground and first floor) would in the case of best practice have an inter linked smoke alarm system which has a smoke detector head fitted in all rooms, which will react in all rooms should smoke be present in any of the others.

  • 3 storey properties or larger 2 storey properties (i.e. 6 or more rooms) should have a hard wired Fire Alarm system (this is noticeable by a control panel usually fitted in the hallway.) This again has detector heads fitted in all rooms and would activate in all areas if smoke is detected in any other area.

Please note that if your alarm indicates a fault or activates accidentally you should advise the landlord and not attempt to repair the problem yourself. this is mainly to protect you from doing any damage to an expensive item of equipment but moreover to ensure that qualified personnel maintain the integrity of the system.

Fire Escape: In property of 3 stories or less it is not mandatory to have an external alternative escape route. It necessary in property deemed as HIMO to have a protected route out of the building by means of fire doors with closures and smoke seals and protected halls and staircases. The exit doors should be able to be unlocked without the use of a key.

This provision is again, qualified by the type of letting in force at the property. For further clarification contact the Accommodation Service or the Lincoln/Hull City Council Environmental Health Office (Housing Section).

Rents     ^top

Referral on rental situations are often the most common from student tenants due to the varied range of difficulties which can occur to make it difficult to pay your rent on time.

The contract of occupation you have or will sign is the document, which determines when, and how much you have to pay, and that is the bottom line you have to pay. There are very few circumstances in which you will be able to avoid the payment and all of those require prior consent of the landlord. So if you know that you have a problem with cash flow you must speak to your landlord at the earliest opportunity. Honest information is required and make sure that you meet any rearranged deadlines, which may be agreed.

Failure to meet rental demands can cause problems for yourself later and could also affect you co-tenants if you have a joint and several contract.

Contracts     ^top

Most contracts signed by students are Assured Shorthold Tenancies, which have a clear start and finish date and agreed amounts for payment and the dates on which those amounts should be paid. Once signed, this document is usually non-negotiable and will remain in force until the end date of the contract. Any flexibility in terms of such a contract is at the sole discretion of the landlord.

Contracts for accommodation can appear straightforward but can often require close reading prior to signing.

You should look out for the following:

  • Can you pay the rental as agreed?

  • Are you responsible for other tenants rent if they default?

  • Are you responsible for external vandalism at the property?

  • Are you responsible for the cleaning of windows, upkeep of any gardens/yards or outbuildings?

  • What are your responsibilities for cleaning, when and what?

  • Can you fix posters to walls and what method of fixing is acceptable?

Inventory     ^top

This is a document that can be seen as trivial but can be valuable at the end of a tenancy if there are, any questions on the items supplied within the property or in fact the condition at the time of you moving into the property. Many students find it difficult to discuss deposit refunds when there is no documentation to prove or disprove the state of an item that may have been recharged for, at the end of the year. A well prepared, inventory can save you money from your deposit at the end of your tenancy agreement.

Deposits     ^top

The deposit is a sum of money held by the landlord against damage, required cleaning, outstanding rent or missing items within the property. You should have this money returned soon after you have left the property, unless any matters require recharging against the sum as indicated above.

Landlords     ^top

The landlord should be an ally to a tenant and should allow you to occupy the property without any need to interfere with your day to day, life. However some tenants do not always help themselves, in dealing with their landlord, or occasionally a landlord can operate without consideration and cause some conflict between themselves and their tenants.

Frequent problems from the student to the landlord are:

  • Levels of noise/music - Turn it down or be considerate of the time of day/night
  • Late notice of repairs - Report faults quickly and allow contractors entry to deal with the repair
  • Poor housing management - Keep the house as tidy as possible and regularly remove refuse from the house

Frequent problems from landlords to students are:

  • Irregular visiting times - Unless a repair has been reported you should have notice of a visit.
  • Contractors arrive too early - Most contractors start at 8.00am and may have many jobs to do.
  • Delay in repairing jobs - Make sure the repair was reported in the first place and ask when it will be done

Generally students do not experience any of the above but please seek advice if any of the above do, cause you a problem.

Furniture     ^top

Any concerns over the condition of furniture should be reported in the inventory, however you should have made sure that the provision is adequate for your purposes and will last for the duration of your tenancy. Damage, however, accidental is your responsibility and should be reported to the landlord as soon as possible. Please be aware that should an item of furniture fall into disrepair through general wear and tear, you should have advised the landlord of this fact before the item breaks, otherwise it can be considered as damage.

Glass     ^top

Many student property contracts hold you responsible for the costs of replacing broken glass at the property, make sure that you have clarified this before you sign the contract. Cracks and marks to windows should be detailed on the inventory.

 

Drains     ^top

Any blockages, which, occur to the drains around the property may be your responsibility to have cleared. Again check this out before you sign the contract. Good household management can avoid expensive call out charges by drain clearance companies.

 

Carpets     ^top

The condition of all carpets and floor surfaces should have been detailed on the inventory. Failure to record such matters could result in you being charged for cleaning, repair or replacement at the end of the tenancy.

 

Decorations     ^top

The condition of walls and decorations should be detailed in the inventory and clarification should be requested of what you can do to the walls in the house.

  • Can you use blue tak? - Are there any existing marks from a previous tenant

  • Should you use pins? - Is there any marks left by previous tenants

  • Is the wallpaper fixed properly - are there any peeling corners/pull marks from a previous tenant.

  • Are scuff, scratch or movement marks detailed on the inventory.

The reinstatement to decoration in rooms is one of the most frequent referrals dealt with by the Accommodation Service and can be very costly depending on what kind of contractor is used by the landlord.

If you require further details on any of the above please do not hesitate to contact the Accommodation service.

 

Residential Services. University of Lincoln. Brayford Pool, Lincoln. LN6 7TS - Tel + 44 (0)1522 886195